4Service and support

The common faults and solutions of CNC engraving machine


The common faults and solutions of CNC engraving machines:

1.The spindle rotate automatically or can’t stop
*check if the control card has failed
*check if the inverter has failed

2.The spindle motor is backward or doesn’t move
*check the inverter parameter setting
*check if the inverter signal line access anti-line

3.The software can’t open normally, the carvings are not the same as you designed
*reinstall the operating system and software
*check if the X,Y ball screw are loose
*check if your tools have problems

4.The carving machines carve at random
*check if the file path is wrong
*check if the control card has failed
*check if the inverter is disturbed
*check if there is electrostatic interference
*check if there is something wrong in software setting
*check if there is something wrong in USB cable
*check if there is virus in your computer or the operating system doesn’t work

5.Spindle motor suddenly halt or slow down when processing
*the working voltage isn’t stable or overloaded, a voltage stabilizer is required.
*check if the middle line is connecting or disordering

We have professional technicians and management staff, since the establishment, it's always being the leading role in this CNC engraving area.
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